Shipment Policy (Cash on Delivery)
Delivery Zones & Charges:
- Inside Dhaka City:
- Delivery Charge: 80 Tk
- Includes all areas within the Dhaka Metropolitan area.
- Delivery Time: 1-2 business days.
- Suburban Dhaka (Gazipur, Keraniganj, Narayanganj, Savar):
- Delivery Charge: 100 Tk
- Delivery Time: 2 business days.
- Outside Dhaka (All other districts of Bangladesh):
- Delivery Charge: 150 Tk
- Delivery Time: 2-3 business days.
Delivery Process & Information:
- Cash on Delivery (COD) Only: This policy applies specifically to Cash on Delivery orders.
- Order Confirmation: You will receive a confirmation message/call after placing your order.
- Delivery Attempts: Our delivery partners will make reasonable attempts to deliver your order. If they are unable to reach you, they will attempt to contact you.
- Delivery Time Estimates: Delivery times are estimates and may vary due to factors such as:
- Traffic conditions.
- Weather conditions.
- Public holidays.
- Unforeseen logistical challenges.
- Delivery Tracking: Where possible, we will provide tracking information to allow you to monitor your delivery status.
- Delivery Address Accuracy: Please ensure your delivery address and contact information are accurate and complete to avoid delays.
- Recipient Availability: Please ensure someone is available at the delivery address to receive the order during the estimated delivery time.
- Holiday Shipments: During major holidays, delivery times may be extended. We recommend placing orders well in advance.
- Customer Support: For any delivery-related inquiries or issues, please contact our customer support team.
Important Notes:
- Delivery charges are non-refundable.
- We reserve the right to modify this shipment policy at any time.
Additional Considerations (Optional):
- If you offer any specific delivery time windows (e.g., “deliveries between 10 AM and 6 PM”), include that information.